Enterprise-Level IT Support. Without the Bloated MSP Contract.
With over 25 years of enterprise IT experience, we bring industrial-grade cybersecurity, resilient backup solutions, and senior-level engineering to local small businesses—without the bloated retainers or nickel-and-diming.
Built specifically for Southwest Virginia businesses with 20 or fewer employees that rely on their technology every day but can't justify the cost of a full-time IT staff.
Small Businesses Don't Need Jargon. They Need Uptime.
Whether you run a law office, medical practice, contractor crew, auto shop, or local manufacturer in the New River Valley, you shouldn't have to worry about three things: getting hit with ransomware, being nickel-and-dimed by distant call centers, or feeling talked down to when asking a tech question.
No Tier-1 Call Center Runaround
When you call InnoTech, you deal directly with senior IT management with over 25 years of hands-on enterprise experience—not an outsourced script reader learning on your dime.
Project-Based & On-Call Flexibility
You don't need a bloated, locked-in enterprise MSP retainer. Pay for high-impact upgrades, security hardening, and dependable on-call support when you actually need it.
After-Hours & Weekend Upgrades
Major maintenance, server migrations, and network cutovers happen after 5:00 PM or on weekends—so your team walks in Monday morning to faster, safer systems with zero lost billable hours.
Enterprise-Grade Solutions Custom-Built for Small Businesses
Innovative Technology Solutions That Work!—engineered with the same Confidentiality, Integrity, and Availability standards used in large corporate environments.
Cybersecurity & Ransomware Hardening
Practical, layered defense that protects client records, financial files, and office workstations from phishing, unauthorized access, and malware without slowing down your staff.
Backups, Disaster Recovery & Continuity
A backup isn't a backup until it's tested. We design automated local and offsite immutable backup systems so fire, hardware failure, or ransomware never puts you out of business.
Windows Servers, Virtualization & Cloud
Clean, reliable server environments and seamless transitions to Microsoft 365 or Google Workspace—right-sized for small businesses so you never overpay for unused hardware.
Business Networking & Structured Cabling
Moving into a new office, warehouse, or shop? We handle physical structured network cabling, commercial Wi-Fi coverage, VLAN segmentation, and rock-solid ISP failover.
How InnoTech Supports Your Business
A transparent operating framework built around your workday—combining proactive automated monitoring with zero-downtime maintenance windows across the New River Valley.
Free Infrastructure & Security Assessment
We review your backups, Wi-Fi, firewall, and critical workstations, then give you a plain-English prioritized roadmap—no pressure, no scare tactics.
Evening & Weekend Project Windows
Planned upgrades, server installs, cabling, and migrations are scheduled after 5:00 PM or on weekends so your employees never lose productivity during business hours.
Automated Monitoring & On-Call Response
Lightweight background health alerts catch failing drives and missing security patches early, backed by clear SLAs for urgent emergencies vs. next-day support tickets.
Drew Manzella
Founder • Senior IT Consultant
Based right here in the New River Valley, I lead enterprise infrastructure by day and help fellow New River Valley small businesses stay fast, secure, and resilient.
Over 25 Years Keeping Critical Systems Running
Every business relies on its technology—no matter its headcount. Since 2006, InnoTech's singular mission has been making enterprise-caliber IT accessible and affordable for small businesses.
Began in Corporate IT & Y2K Readiness
Entered the IT industry as LAN Administrator for a small firm, leading Y2K remediation across internal systems and supported clients—achieving 0 minutes of downtime through the Y2K transition.
Enterprise Infrastructure in the Washington, D.C. Metro
Transitioned to full-scale enterprise systems administration focused on high-availability servers, disaster recovery, business continuity, and the core security pillars of Confidentiality, Integrity, and Availability.
Co-Founded Sunstorm, Inc. (Small Business IT Consulting)
Co-founded a successful IT consulting practice across D.C. and central Maryland, supporting multi-dozen-employee architectural firms, medical practices, and professional offices.
Founded InnoTech I.T. Consulting
Launched InnoTech after seeing how heavily small businesses depended on their networks while being priced out of true enterprise support. Built from day one to bridge that gap.
20 Years of InnoTech & Local SWVA Leadership
Serving as a full-time IT Manager for a mid-size Pulaski County business while bringing 25+ years of enterprise-grade engineering, cybersecurity, and practical support to small businesses across Southwest Virginia.
Get in Touch Directly
Have a quick question about an upcoming office move, backup verification, or cybersecurity concern? Call, email, or submit the discovery form directly.